Refund Policy
Please review our refund policy before purchasing any numerology service or report.
General Refund Policy
We aim to provide accurate and valuable numerology reports and services. Because our reports are prepared or generated specifically for the information submitted by the customer, payments for completed or delivered reports are generally non-refundable.
Please review the selected package and provide correct information before completing your purchase.
Digital Numerology Reports
Once a numerology report has been generated, processed, or delivered, the payment is normally considered final and is not eligible for a refund.
This is because the service is personalized and may involve processing information specifically provided by the customer.
Cancellation Before Report Generation
If you request cancellation before your report has been generated or the service has started, you may contact us as soon as possible. Any refund request will be reviewed on a case-by-case basis.
Incorrect Information
Customers are responsible for providing correct information such as their name, date of birth, mobile number, and other details required for the report.
Refunds will generally not be provided where a report has been generated using information incorrectly entered by the customer.
Duplicate Payments
If you accidentally make more than one payment for the same service, please contact us with the relevant transaction details. After verification, an eligible duplicate payment may be refunded using the original payment method where possible.
Failed or Unsuccessful Payments
If your payment was deducted but the order or service was not successfully created, please contact us. We will verify the transaction and, where applicable, assist with the refund or activation of the purchased service.
Refund Approval
Any approved refund will normally be processed through the original payment method. The time required for the refund to appear in your account may depend on the payment provider or financial institution.
How to Request a Refund
To request a refund or report a payment issue, please contact us using the contact information available on our website.
Please include your name, registered mobile number, order or transaction details, and a brief explanation of the issue so that we can review your request.
Final Decision
All refund requests are subject to verification and review. We reserve the right to approve or reject a refund request based on the circumstances of the transaction and the applicable terms of the purchased service.